Help
Frequently asked questions.
The essentials to get started. This section will grow over time.
What is a VPN and how does it help my business?
A VPN creates a secure connection between your device and the internet. In practice, it lets you reliably reach your suppliers' and partners' platforms while protecting your business exchanges.
Can I pay with Mobile Money?
Yes. Kola VPN accepts MTN Mobile Money and Orange Money, plus bank card for international payments.
How many devices can I use?
Depending on your plan, 3 to 5 devices at once on the same account. Business plans go well beyond that.
Do you keep my browsing history?
No. We follow a strict no-logs policy: we do not record the sites you visit.
Can I cancel anytime?
Yes. Our plans have no commitment: you can stop or switch plans whenever you want.
How do I get help?
Our support team answers in French. Write to us and we'll help you install and use the service.